Credit Controller
Location: Southport, PR8 4HQ
Salary: £27,475.50 per annum
Hours: Full-time, Monday to Friday
Hybrid Working: 3 days office / 2 days home following successful completion of probation
Join our National Accounts receivable team
We're looking for a proactive and organised Credit Controller to join our National Accounts Receivable team in Southport.
This is an excellent opportunity to build your career within Finance, working as part of a supportive and collaborative team responsible for managing customer accounts, reducing aged debt and delivering excellent customer service. Whether you already have experience in Credit Control or are looking to develop your skills within a finance environment, we'd love to hear from you.
What you'll be doing
As a Credit Controller, you'll play an important role in supporting cash collection and maintaining strong customer relationships.
Your responsibilities will include:
- Managing customer accounts and maintaining accurate records.
- Providing invoices, credit notes and customer statements.
- Following credit control and collections procedures to minimise bad debt.
- Monitoring customer credit limits and obtaining credit reports when required.
- Contacting customers by telephone and email to recover overdue payments.
- Resolving customer queries and liaising with internal departments.
- Agreeing and monitoring customer payment plans.
- Producing aged debt reports and monitoring outstanding balances.
- Processing customer card payments and direct debit mandates.
- Reconciling customer accounts and investigating discrepancies.
- Chasing remittances and outstanding documentation.
- Supporting processes relating to business closures, insolvencies and account transfers.
- Providing cover for colleagues during periods of annual leave.
- Using a variety of in-house systems alongside Microsoft Office and Microsoft Teams.
What we're looking for
We're looking for someone who enjoys building relationships, solving problems and delivering excellent customer service.
- Excellent communication and customer service skills.
- Ability to build positive relationships with customers and colleagues.
- Strong organisational and time management skills.
- Ability to prioritise workload and meet deadlines.
- Excellent attention to detail and accuracy.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Intermediate to advanced Microsoft Excel skills.
- A positive and proactive approach to work.
Experience
Previous experience within Credit Control, Accounts Receivable, Collections, Finance Administration, Customer Service or Debt Recovery would be advantageous.
However, we are equally interested in candidates with strong communication and organisational skills who are looking to develop a long-term career within Finance, as full training will be provided.
What we offer
- Salary of £27,475.50 per annum.
- Hybrid working following successful completion of probation.
- Ongoing training and development opportunities.
- Supportive and collaborative team environment.
- Opportunity to develop a long-term career within Finance.
- Valuable experience working within a busy National Accounts Receivable team.
Apply today
If you're looking for a role where you can develop your finance skills, make a real impact and be part of a supportive team, we'd love to hear from you.
Apply today and take the next step in your Finance career with our National Accounts Receivable team.