Sales Centre Manager

Sales Centre Manager

Location: Salisbury, SP5 3HY
Salary: £47,500 + bonus
Job Type: Full-time

Lead people. Drive performance. Shape the future.

Are you an experienced sales leader who is passionate about developing people and building high-performing teams?

We're looking for a Sales Centre Manager to lead an established team of sales advisors, driving both commercial success and employee development. This is an opportunity to influence culture, develop future talent and make a real impact on business performance.

As a key member of the site's leadership team, you'll work collaboratively with colleagues across Transport, Customer Service and Warehouse operations to drive performance, deliver excellent customer service and support wider business objectives.

If you've successfully led teams of 10+ colleagues and have a proven track record of building high-performing sales environments through coaching, development and strong leadership, we'd love to hear from you.

What you'll be doing

As Sales Centre Manager, you'll be responsible for leading, coaching and developing a team of sales advisors while driving sales performance and revenue growth.

Key responsibilities include:

• Leading, motivating and developing a team of sales advisors
• Creating a positive, engaged and high-performing team culture
• Driving sales performance through coaching, feedback and development plans
• Managing KPIs and performance to achieve and exceed business targets
• Identifying opportunities for process and performance improvements
• Using data and insight to make informed business decisions
• Supporting career development and succession planning within the team
• Working closely with stakeholders across the business to deliver commercial objectives
• Playing an active role in the site leadership team, working closely with Transport, Customer Service and Warehouse departments to drive operational excellence and deliver a seamless customer experience
• Driving accountability while maintaining a supportive and collaborative environment

What we're looking for

We're looking for a strong leader with a proven track record of developing people and delivering results.

You'll ideally have:

• Experience managing and developing successful sales, contact centre or customer-facing teams
• Experience leading teams of 10+ employees in a target-driven environment
• A proven ability to build high-performing, engaged teams
• Strong coaching, mentoring and performance management skills
• A track record of developing talent and supporting career progression
• Experience delivering against sales, revenue and service targets
• The ability to analyse performance data and drive continuous improvement
• Excellent communication and stakeholder management skills
• Strong commercial awareness and a results-focused mindset
• The ability to lead through change and inspire others to achieve their best

Why join us?

This is more than a management role – it's an opportunity to shape a team, influence culture and develop future talent within a growing business. You'll be part of the site leadership team, helping to shape decisions and collaborate across multiple functions to deliver success.

In return, we offer:

• Monthly bonus linked to team performance
• Clear career progression opportunities
• Ongoing leadership development and support
• The opportunity to influence and shape a key business function
• A supportive leadership team invested in your success
• A positive and collaborative working environment

Apply today

If you're an inspiring people leader who can develop talent, drive performance and create a culture of success, we'd love to hear from you.

Apply now and make our journey your journey.

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

• Monthly bonus paid against achievement of your teams targets
• Opportunity to earn additional bonuses through company wide incentive schemes
• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.
• Employee shopping account across our product range