Credit Controller

There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between. Bidfresh are part of the wider Bidfood family, supply Fish/Meat, and produce across the country.

From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialties. We believe in our food, and we know that our people are so very important in our success. Working for us, you will not be just a number; you will be part of an inspiring team where your views count. 

Your main responsibilities will include: -

• Follow the company collection procedure to minimise bad debt.
• Liaising with internal and external customers to resolve customer queries. Providing invoices to customer and statements.
• Monitor customer credit limits and spend and run credit reports when required
• Liaising with internal and external customers to resolve customer queries.
• Monitor customer payment plans
• Producing reports for overdue accounts to make collection calls and suspend deliveries
• Taking card payments and setting up customer direct debits

• Attend depot visits when required and building relationships with customers and sales team

• Follow company procedures for closure of a business, Liquidation/ administration/legal transfers.
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To be successful in this role, you will:-

• Be able to provide examples of a commitment to service excellence
• Work well on your own and part of the team
• Excellent communication skills
• Demonstrate the ability to work under pressure and to tight deadlines
• Time management skills
• Excellent problem solving skills

• 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
• A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
• Life cover that you can increase.
• Access to confidential support and counselling, when you need it.
• A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.

• Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
• Get paid as you earn - access to up to 20% of your pay before payday.
• Opportunity to buy dental cover and critical illness cover.